Guest Services
Something wrong with your stay? Write to the front desk and we will reply as soon as we can.
Wrensey LLC
Email: [email protected]
What to include
- Where you play: Steam, App Store, or Google Play
- Your device and operating system version (for PC or Mac, your graphics card helps too)
- What happened, and what you expected to happen
- A screenshot or recording, if you have one
Common questions
Can you restore my progress?
No. Save data and settings are stored only on your device, and we do not keep a copy. See the Privacy Policy for details.
How do I get a refund?
Purchases are handled by the store you bought from. Request refunds through Steam, the App Store, or Google Play.
I am writing about press or business.
Fact sheet, screenshots, and logos are in the Press Kit. For anything else, use the email address above.